CANON Imagerunner 2530 Can't Print Envelopes

[ChuckChuck]

Hi,

I can't get my CANON Imagerunner 2530 to print on envelopes from the Stack Bypass tray, even though I program it to do so. Instead it will take my command and print on paper. I have read all the instructions. Am I missing some trick to get it to print on envelopes. 

Thank you!

Chuck

[Danny]

Hi, Chuck!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

[ChuckChuck]

Thank you Danny,

I tried calling the Canon 1.800 number you provided. It is virtually worthless. I tried it several times and the way it is set up it does not allow for customer real time responses to questions it asks. One customer service number for the entire nation and it doesn't work. Pretty pathetic. 

I'll look elsewhere.

Thank you,

Chuck