12-21-2018 09:39 AM
We all remember with great nostalgia that motion picture where a couple of software engineers were taking a printer and smashing it to pieces on a field full of grass.
After the initiation of the project for landing a few human beings on the surface of the planet Mars, the "Microsoft" "Windows" "10" "Non-N" 64-bit operating system is definitely one of the greatest calamities that the humanity is currently enduring.
We have attempted to use a "Canon" "I-SENSYS" "MF4010" under this operating system. No matter what kind of procedures we have attempted to apply, it is always becoming unrecognizable, offering weird software errors to us, messing itself up beyond our mere comprehension.
Recently, to our utmost surprise, we have been able to scan an image. God Himself only knows how we have been able to achieve that magnificent result.
However, we have attempted today to print a file and of course that the machine did not want to perform that simple monkey trick.
We are utterly fed up with this satanic behavior. Please provide some nice and solid pieces of support to us.
Thank you in advance.
12-21-2018 09:49 AM
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
Thanks for choosing Canon!
12-21-2018 11:42 AM - edited 12-21-2018 11:48 AM
Thanks for replying at such a lightning-like speed.
We have this thing related to moderators, system administrators, and network administrators. Could it be due to over twenty-six years of experience in the Computer Science field? God only knows.
Anyway, we are not having any kind of expectations at all from your forum.
Before posting our question here, we have attempted to ask support from the region of the United States of America, only to find out that it is not possible to create from down here an account up there, not only because the robot does not allow us to select anything else than an American State, but also because it somehow rejects any kind of postal address that does not look like pertaining to the American world.
After this great success, we have created an account in the region of the European Union - where România seems to be inside the second drop-down list - and sent them an electronic mail message from within their web form. We are unable to find this message again. God knows in which black hole it went. Anyway, while rereading it last time before we have closed its web page, we have found ourselves switching to the French language. Therefore, we do not expect anything from them either. You know how these French people are.
Splitting the whole world between the United States of America and the European Union looks like quite a worrying situation for all of us. Are we all preparing for some kind of world-wide war?
Posting the beforementioned electronic mail message also on your forum has consisted in a logical double-check, although nothing seems to be logical anymore in this pretty schizophrenic world. If anything works out - well and good. If it is another great waste of time, we would not be surprised at all.
Thanks for helping out, "Danny". Good luck while maintaining your forum spick-and-span, squeaky-clean. Maybe something good will come out of this endeavor, after all.