06-11-2024 03:01 PM - last edited on 06-11-2024 03:11 PM by Danny
In the past I've purchased a Canon CP800 for 4x6 photo printing. I've recently purchased many ink cartridges and glossy photo paper. I bought a new state of the art computer with Win 11. The computer does not recognize the printer. When I contact Canon I'm informed that they have discontinued support for this device. All that I need is Win 11 drivers for this device but cannot get them anywhere. Canon has newer photo printers that look identical to the CP800 but I'm not going to buy ANOTHER one just to print photos. What's the big deal with Canon not providing drivers for their products? Another bad investment with Canon. They will be off of my consideration list if and when I go out to purchase any kind of printer from them.
06-13-2024 04:19 PM
Thanks for letting us know what Canon product you've got. The SELPHY CP800 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
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