cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SELPHY CP1500 Printer not connecting to the app

Tropicaxe
Apprentice

I have a Samsung Galaxy S23 and a CP 1500 printer. I have been trying to print from the app after registering the printer and following the steps displayed on the printer's screen.

I have attempted several solutions: I’ve restarted both devices, ensured they are on the same Wi-Fi network, and tried a direct connection, but I always receive the same message: "Printer's connection is lost." The app indicates that there is a firmware update available, but I still cannot connect to the printer. This situation is very frustrating.

0 REPLIES 0
Announcements