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SELPHY CP1300 Shuts Down After Starting Up

Brookalin
Apprentice

When I turn it on is shows the Canon sign, then the Selphy sign, then it starts moving some parts inside and ... turns off the whole unit. I didn't find any message related to this problem. The unit is a year old and it has been used to print may be 60-70 photos the most. Works on AC power, no battery in it. Any help is appreciated. Thank you!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

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