SELPHY CP1300 Pics look cloudy after update

[mamaof2girlz]

This is the first time since the update that I used my printer. I feel like the quality of the pictures looked cloudy and not vibrant like they use to look. I’ve had this printer for 3 years and it’s never given me a problem. The pictures have always looked like they were professionally printed photos. Just wondering if anyone else has experienced this and what did you do to fix it? I have a iPhone 14, if that helps. Thank you

[Danny]

Thanks for joining the conversation, mamaof2girlz!

So that the Community can help you better, please let us know whether the update you're referring to is a update to the printer's firmware or an update to the SELPHY Photo Layout app. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[mamaof2girlz]

The update I’m referring to is for the app layout. Thanks again!