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PIXMA TR4720, paper runs through but will not print

jdsipper
Apprentice

I am trying to print from my HP Windows 11 laptop to my Cannon Pixma TR470 printer. I have downloaded what the "recommended" download on site was but it still doesn't print. It runs the paper through, quickly, but doesn't even try to print anything. I can print from my iPhone with no trouble.

1 REPLY 1

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, let us know which version of Windows or macOS you are using? How are you connecting? What is the exact error message? 
Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

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