Canon Ivy 2 Mini Printer won’t print

[svdjrozn]

I just got the Canon Ivy2 Mini printer today and realized nothing was printing. I load the paper that came in the box with the printer and thought that that was it and I could start printing my pictures. I realized it didn’t print and I looked at the user guide and realized that the blue paper was supposed to print out but mine never did. I thought it was the battery even though it was at 70% but I fully charged it anyway and still nothing. Thought it was the bluetooth but it was perfectly connected. The only thing I think might be the issue is the grey spinner in the paper compartment because it won’t spin all the way but I’m not sure if that is normal or not.

[Patrick]

Hi svdjrozn,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your Canon IVY 2 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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