Canon CP1500 - cropped image

[frmouza]

Hello the community !

I've recently bought a Canon SELPHY CP-1500 Camera with a kit of postcard paper.

The size of the postacard is 10 cm x 14,8 cm and my picture, from Photoshop (or any other graphic tool) is confirmed as 10 cm x 14,8 cm (with a 300 dpi resolution). Even if I select the correct size of paper and the option bordless, my image never prints correctly. It seems that there is a zoom & cropp that appears, because my image covers the entire paper, it remains cropped.

Any idea, when setting to use to print my 10 x 14,8 cm image as a perfect match for the paper (no border and no crop) or should I use a different size or resolution for my image.

Thanks for your help and support,

Fred

[dmpcanon]

Unfortunately I am not aware of any fix for this behaviour.

To get around it, the only option I see is to make each image larger by placing a white border around it, sized exactly so that when it's cropped, only that empty border is removed.