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Posts: 1
Registered: ‎04-10-2019

Prohibited characters error

The canon website flagged me the first time I tried to sign in after registering my printer. I just want to sign up for automatic refills. Could this be a little easier, please? 



Prohibited characters error

You have attempted to execute an action which our server has flagged as malicious. Your request will not be completed at this time. For more information about this error, contact a service representative. 
It won't let me chat with anyone. The virtual assistant is useless and the phone lines are closed.
Posts: 1,773
Registered: ‎07-08-2013

Re: Prohibited characters error

Hi, Memphis_Jim!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If you need help by phone, our sales team should be able to help you with this.  They're available 7 days a week from 8 AM to midnight ET (5 AM to 9 PM PT) at 1-800-385-2155.

Thanks and have a great day!

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