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New Contributor
Posts: 2
Registered: ‎08-22-2019

customer support phone number not ringing??

Just paid $20 for Canon Support after spending the past 3 hours trying to connect my printer to my computer with no success; however, there is no ringing when I call the support phone number. Is this a sick joke??? 

 

The manual says I must download the software/driver to connect my printer to my computer, but when I select my OS (MAC OS X), it says it does not require any software. I've been clicking in circles for hours. I am SO fed up with Canon and can't believe that I can't even access customer support after paying for it.

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Moderator
Posts: 20
Registered: ‎01-29-2019

Re: customer support phone number not ringing??

[ Edited ]

Hi! Sorry to hear you’re having a problem with our support line. We want to make sure you're dialing 1-800-652-2666. The support line  doesn't "ring"; it goes straight to "Thanks for calling Canon customer support."

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New Contributor
Posts: 2
Registered: ‎08-22-2019

Re: customer support phone number not ringing??

That's the number I'm calling. There's no ring. It's just silent after I dial. 

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Esteemed Contributor
Posts: 2,025
Registered: ‎11-19-2017

Re: customer support phone number not ringing??

[ Edited ]

Are you sure you're calling the correct number?  Who did you pay that $20 to.  Lots of fake tech support sites out there.

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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New Contributor
Posts: 3
Registered: ‎09-20-2019

Re: customer support phone number not ringing??

 


@Abel wrote:

Hi! Sorry to hear you’re having a problem with our support line. We want to make sure you're dialing 1-800-652-2666. The support line  doesn't "ring"; it goes straight to "Thanks for calling Canon customer support."


hello,

 

 

i think this given number is wrong i tried it but there is no respose please give me the right number

 

 

thanks and regards

 

 

 

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Esteemed Contributor
Posts: 3,964
Registered: ‎02-17-2016

Re: customer support phone number not ringing??

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New Contributor
Posts: 3
Registered: ‎10-10-2019

Re: customer support phone number not ringing??

hello,

Thank you so much for sharing the correct number, it helped me alot

Thanks and regards.Smiley Happy
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New Contributor
Posts: 1
Registered: ‎01-07-2020

Re: customer support phone number not ringing??

SAme Issue.

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