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What does error message "error downloading files 0001 0002 mean?

Peterson123
Apprentice
 
1 REPLY 1

Michael
Product Expert
Product Expert

Hello Peterson123,

 

It may be possible that a firewall or anti-virus program on your system is causing this error.  Please temporarily disable these types of programs to see if the installation can complete properly.

 

If the error still remains, please contact a technical support representative at 1-800-652-2666 between the hours of 10 AM and 10 PM, EST, Monday - Friday for additional help with this error.

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