cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to log into Shop.USA.Canon.com

htolino
Apprentice

The website isn't recognizing my password; when I click the links to reset it, I'm getting this message:

 

The store has encountered a problem processing the last request. Try again later. If the problem persists, contact your site administrator.

 

I called the 800 number, and was quoted a 20 minute wait time.  All I want to do is to alert your webmaster that there's a problem with your website.

 

Is there any other way to contact someone to alert them to this issue?

1 ACCEPTED SOLUTION

Stephen
Moderator
Moderator
3 REPLIES 3

Stephen
Moderator
Moderator

Try going to canon.us/account instead.

That worked. Thanks for the quick response.

Glad to help!

Avatar
click here to view the press release
Announcements