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New Contributor
Posts: 1
Registered: ‎06-19-2017

Lost Registration?

Hello all, I was wonderng if anyone else encountered this issue with Canon. Last year I registered my Canon equipment with ther Website, gotta a reply thanking me. Then I checked and there was a record of all the equipment. Fast foward today, logged in and guess what,NO record. Sales/Technical support says it "DISAPPEARED" ,well no kidding!!? Anyone else have this experience? Thanks

Posts: 592
Registered: ‎11-20-2012

Re: Lost Registration?

Hi jim2050! 

Thanks for joining and posting in the Canon Forums! 

That definitely sounds odd! We'd like to take a look into this for you and check on your registrations, when you get the chance please email us with your name and telephone number to 

We look forward to working with you! 

New Contributor
Posts: 2
Registered: ‎05-05-2017

Re: Lost Registration?

[ Edited ]

Hi. I used a powershot 80 in 2003 - 2004. I registered it, but I have forgotten which email address. I am trying to track down my backup images, and I can't find the camera. I bought it at Best Buy on Bell Rd around 83rd Avenue or at Staples on bell Rd ar around 79th Avenue. 


It might be a dead ASU email or [Removed per forum guidelines] which I closed and tried to reuse. It would be warrantied under the last name Spletzer and first name either Maria or Joseph 
 The stores say they only carry 2 years of data.


How can I look this up?


[Removed per forum guidelines]

Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: Lost Registration?

Hi, amaraceline!
We have edited your post to remove your email addresses, as this goes against the forum guidelines.  Feel free to reach out to our support team for assistance with your registration at

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