07-04-2018 06:13 PM
Hi, my LCD screen will not come on to change the settings on the camera. However it will work to view pictures. I have read the previous posts about the eye sensor and have cleaned it and still nothing. I am at a lost please please help.
07-05-2018 08:32 AM
Hi, countygen!
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
07-05-2018 10:52 AM
If your camera, whatever it is?, has an Info button, press it several times.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
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EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
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PowerShot G9X Mark II - Version 1.1.0.0
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03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
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03/30/2023: Product Advisory for EF50 F1.2 L USM
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2/07/2023: New product announcements!
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