Ink subscription underreporting number of pages printed

[kriderariel]

I am curious what the point of paying for ink subscription is, if ink isn't sent out when levels are extremely low? It is registering through the app and online that levels are very low. I signed up for the 100 page plan and have printed close to if not exactly 100 pages in a month and it is only registering 20 something pages printed, Is the subscription service even worth it at this point if they charge account but don't send ink when its low?

[Danny]

Thanks for joining the conversation, kriderariel!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!