06-05-2013 02:55 AM
I'm trying to scan an old black and white negative. Unfortunately, it is not in a strip of six as seems to be indicated in the manual, although it doesn't say specifically it HAS to be a strip of six.
I opened MP Navigator Ex. Following are the settings I used:
Film
Film type: Black and white negative film
Resolution 4800 dpi. I also used 1200 dpi
I put the negative on the far end of the film holder.
I clicked on scan and got the following message at both resolutions:
Cannot scan for these reasons:
-The original may not be set correctly
-The Protective Sheet may be put in place
-The lamp may not be warming up
(it needs a few minutes for adjusting lamp on low temperature)
Scanner driver will be closed
Code: 2,178,0
I've scanned negatives with another scanner some years ago and never had this trouble. Any suggestions?
Thank you.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.