I purchased the technical support online, like they suggested. I called the number, and when you ask for technical support, it routes you to a message that says to "go buy technical support online. Bye"
Help! I don't want to have to challenge the credit card charge with my credit card co.
Thanks for registering. You should be able to call our support line at 1-800-OK-CANON (1-800-652-2666) and when you do, please make sure you're calling from the same phone number that's on your registration as we'll use caller ID to find you in our database. If you have trouble getting through when you state your printer model name, press 0 (zero) at that moment and you should be routed to a call director who can provide you with further assistance.
We look forward to your call!