HID card reader on printer

[brx8]

Hi, we have recently swapped our access system to seos cards using HID card readers. However when we wanted to use the HID 5427 G2 USB card reader on our test printer (ImageRUNNER 615i II) we were unable to get it to connect properly even after hours of tweaking the settings.

Is there a way to get it to work with the printer or is there at least a different supported reader that can read the Seos card format?

Additional information: We are using uniFlow for system management.

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!