So on November 22, I ordered a Canon Pixma Pro-200S from the Canon website. It came with free paper. Sounds great. The paper gets delivered on Friday. I go “maybe it’s just split up” into 2 deliveries. Whatever.
Check tracking today. Printer and paper have the same tracking number. Fedex shows only one package.
Canon’s support phone number directs me to their website. The website tells me to call the number.
FedEx’s website has a “lost package” thing, and all it does is take me to a page saying “did you find it YES (in a big orange box) and no (in small font). Clicking no takes me back to the tracking page, saying it was delivered. It says it was only one package. And it was clearly too small to have both the paper and the printer. 16x13x5. 1.9 lbs. I have looked around the website and not really seen anything helpful. The "free paper" has cost me $455 dollars. I'm trying this because I am not really sure what else to do right now and the sooner I try to get it cleared up, the better for me, I think.
