02-25-2018 02:42 PM
02-25-2018 02:55 PM
Hi Whosoever,
Welcome to the Canon forum! So that the Community can help you better, we will need to know what model product you are using. Any other details you'd like to give will only help the Community better understand your issue.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
09-08-2018 01:47 PM
Yes, I using the TS9020. It appears Firmware 2.030 is also now available for download so if you can provide the location of it's release notes as well, I'd appreciate it.
I need to know if the KRACK wpa vulnerability is patched in this model or not.
09-08-2018 01:54 PM
Hi, whosoever!
At this time, there are no firmware updates for the PIXMA TS9020 on the Canon USA web site. You can read our official statement regarding fax vulnerabilities right HERE.
We hope this helps!
09-08-2018 02:08 PM
Can I get the release notes for the 2.020 firmware which I have already applied back in February? This will help me know what/if any vulnerabilites were patched with it.
Also, my TS9020 IS prompting me for the 2.030 firmware update so can I get the release notes for it as well?
The fax vulnerabilites you referenced don't appear to apply to me or my model. I was more curious about the WPA2 "KRACK" vulnerability that many vendors have already patched against, but I haven't confirmed Canon has for my model.
https://www.kb.cert.org/vuls/id/228519
CVE's involved:
CVE-2017-13077, CVE-2017-13078, CVE-2017-13079, CVE-2017-13080, CVE-2017-13081, CVE-2017-13082, CVE-2017-13084, CVE-2017-13086, CVE-2017-13087, CVE-2017-13088
09-12-2018 12:22 PM
Bueller?... Bueller??
09-14-2018 07:28 AM
I was able to successfully update to the 2.030 firmware on my PIXMA TS9020 printer. Can I be be pointed to or provided the release notes so I can validate whether the printer is patched or still vulnerable to the WPA2 KRACK vulnerabilities? Thank you!
10-12-2018 07:08 PM - edited 10-12-2018 07:08 PM
2.040 has been released now. Where can I find the release notes for 2.040, as well as 2.030 and 2.020 for the TS9020? Thank you!
03-13-2018 06:07 AM
After downloading firmware update printer no longer prints...help!
03-13-2018 08:48 AM
Hello, AnneWratten!
So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please call 1-800-OK-CANON (800-652-2666) to reach our friendly Technical Support Team by phone.
If you're outside of the USA, please click HERE to find support options in your country/region.
Thanks and have a great day!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.