cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Does the Canon iMAGE Gateway work for anyone?

Mizer805
Apprentice

Does the Canon iMAGE Gateway work for anyone? or is it just mine. Registered my product, cant login, cant find suppot anywhere lol.

5 REPLIES 5

Naomi
Enthusiast

Hi Mizer805!

 

If you're experiencing problems while trying to log in, it sounds like you'd best benefit from contacting our Technical Support group.  They'll be able to check the status of ImageGateway and also check to see if there's any problems logging in.

 

You can reach our support staff through our Contact Us link.  We're confident they can help you out.

 

Hope this helps!

 

 

Thanks Naomi, will do.

I have contacted tech support several times and image gateway has been unavailable to me since I registered several weeks ago (January 28 iirc) Same issue, can't log in even though I created an account. Tech support gave up on me I think. They created a "trouble ticket" and forwarded it to a black hole department. No reply and emails have gone unanswered since.
I suppose I could keep calling but I've already spent too much time trying to get it resolved.

See my post in the other general discussions. My image gateway issue has finally and mysteriously been resolved.

ajohenderson
Apprentice
It's madness. I have the same problem. I get a message that I am not a valid user and that my email is not valid, even though CANON SENT A CONFIRMATION EMAIL TO THE SAME EMAIL ADDRESS UNDER WHICH I REGISTERED!
Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!