Canon's Hardware Asset Lifecycle Phases

[pkauzi]

Hello Canon Experts.

I am looking for some information or a document where Canon talks about the Lifecycle Phases for it's Hardware assets. 

I understand there would be 4 Phases: 
General Availability

End of Sale

End of Support

End of Life.

I am looking for a document or any reference which can help me understand: 
1. How Canon Defines it's Lifecycle Phases for it's Products? 

2. What is exactly each Lifecycle Phase called as per canon ? For example, General Availability for some other manufacturers is called as "Release Date". 

I dont expect the same level of detailing, but if i can get some head start or if someone points me to right article, it will be helpful

#ProductLifecycle #HardwareLifecycle #EndofLifepolicy

[johnrmoyer]

Maybe?

https://asia.canon/en/campaign/smart-eservices/lifecycle 

[pkauzi]

Hello John, The link you have shared is quite informative. But i am looking for Lifecycle clarity. The Link shared contains data related to operations of the Product, and not Lifecycle. 

Could you highlight something else ? I have shared an example of Ayava where Page 2 and 3 are some examples

[johnrmoyer]

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@pkauzi wrote:

Hello John, The link you have shared is quite informative. But i am looking for Lifecycle clarity. The Link shared contains data related to operations of the Product, and not Lifecycle. 

Could you highlight something else ? I have shared an example of Ayava where Page 2 and 3 are some examples

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Sorry, that is all that I know.

Good luck

[Stephen]

This information is not publicly available. 

[pkauzi]

Thank you everyone. In general can someone explain me the phases as per Canon , how they define it, that info would also be very useful

[rs-eos]

Can you explain why you need this information?

[pkauzi]

This information is required for maintaining Canon's Product Lifecycle Understanding for CMDB's Hardware Asset Management related to Canon.