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Canon Scanner LiDE 110 Cannot communicate with scanner

fajar_l05
Apprentice

I have Cannon Scanner LiDE 110, it works perfectly fine last week until i try to use it again yesterday. now it just give me this message : "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. Code:5,155,55." I'm using windows 7 64bit. i've been trying to disconnect and reconnect the scanner and restart my pc. but it not help. the scanner didn't even give me the sound signal when i connect it. 

i've been trying to use the scanner in other computer but it just gave me the same result, there's no even sign it's been connected.

i try to reinstall the driver but it ask me to connect the scanner to computer, i reconnect it and it's not detected by the driver installer.

 

So, what's wrong with my Scanner? please help me, i really need it.. 

 

ps: sorry for my bad english, it's not my native languange 🙂

1 REPLY 1

p3hzucn
Apprentice

I have the same problem, but on my other computer under WinXP operating system Canon Scanner LiDE 110 with Canon MP Navigator EX 4.0 works fine.

Support please help us!

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