07-01-2016 09:36 AM
07-04-2016 06:08 AM
Hi roknroll,
It is recommended that you contact live technical support for assistance by calling 1-866-261-9362, Monday - Friday from 10:00 a.m. - 10:00 p.m. ET (excluding holidays). Real-time feedback during a live technical support call would be beneficial in this case. There is NO charge for this call.
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