Account locked We have locked your Canon ID account. To unlock it you will need to contact

[Lowlife]

I have made a new account to post here, I can't find anyway to contact canon. For general account help.

What do I need to do to get my account unlocked as it has products registered and carepack information.

[March411]

Call support @ 800-652-2666

They are a great group and I am confident they will get your challenge resolved.

[Tintype_18]

Who locked your account? Curious.

[kevin456london]

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@Lowlife wrote:

I have made a new account to post here, I can't find anyway to contact canon. For general account help.

What do I need to do to get my account unlocked as it has products registered and carepack information.

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Hello,
To unlock your Canon account and retain access to registered products and CarePack info, contact Canon support directly via their official support page. Look for “Account & Registration” under the contact options. If you can’t log in, use the “Forgot Password” or “Need Help Signing In” links to start recovery.

Best Regards,
Kevin London

[Lowlife]

If I had time to call and go through the menu system I would have already done that. It has taken me 3 weeks just to read and reply to the post I started...

[Lowlife]

No clue, I posted the email I received.

[Lowlife]

If I found a way to do this in a timely manner I would have done that before posting here.

[March411]

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@Lowlife wrote:
If I found a way to do this in a timely manner I would have done that before posting here.

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Well folks here have attempted to offer solutions and choices. You said you needed a timely solution and calling has never taken me more then a couple minutes to get assistance. That's fairly timely.

Select tech support, when asked what item just state one of the items you own and you'll get to a tech. Tell them what the challenge is and it will get resolved..... 

[Lowlife]

I called the voice mail said call tomorror

[Lowlife]

I tried when I am awake...