trying to custom white balance and camera is saying "busy ..please wait"

[willbprod]

cant custom white balance my 60d never had this problem before the camera is about a year old and started that today.cant figure this out and tech support didnt sound like they heard of it before.

[ebiggs1]

I don't know why!  But you can use Raw format and do the WB in post.  WB doesn't effect, is not recorded, in a Raw file.