Showing results for 
Show  only  | Search instead for 
Did you mean: 

issues with my camera Canon EOS 80D


IMG_6509.jpg So recently this is the image that I always get on my camera when I am not taking pictures. It takes pictures so it is working but I can't understand what is going on. I tried to download my pictures on my laptop but I just see this screen and when I push play on the camera the word "busy "comes up on this same screen and my laptop doesn't recognize it so my pictures don't come up so I can't download it. Any help would be really appreciated. Thank you



You appear to have multiple issues that are not directly related to one another.  Let’s start with that display.  That is the “Level” display.  It tells when the camera is level to the horizon.  Press the [INFO] a few times to cycle through all of the information displays.  One of the cycles turns it off.

You also seem to be having issues with your memory card when you try to play back images in the camera.  Make sure that you are only using full size memory cards, not the micro-SD cards that need the plastic adapter.  Try to avoid the really high capacity memory cards.  A capacity of 64GB is more than enough for photos.  Only buy memory cards made major brands from reputable vendors.  Amazon is not always a good place to shop for memory cards and camera accessories.  Finally, always be sure to format the memory card in the camera prior to first use.

Lastly, you seem to have another set of issues with your USB connection to your PC.  Make sure you have the latest copy of the EOS Utility 3 installed.  Make sure your USB cable is a data cable, not a USB power/charging cable.  If Windows asks you what to do when it detects your camera, tell it to “Take No Action”.

"The right mouse button is your friend."
08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5