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im using a new 1DX with a 28-300mm, it can't AF when a change the focal length

davidgs
Enthusiast

im using a new 1DX with a 28-300mm,  it can't AF when a change the focal length, i already update the firmware to 2.0.7, the message on the monitor says there is a communication error between the lens and the body, err 01, I cleaned the contacts as well, any ideas?

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