10-02-2020 04:43 PM
My Canon EOS M50 recently started displaying a single faint horizontal line across the bottom half of the image on playback. I've updated the firmware and nothing changed. There are no imperfections on any of the lenses, so I'm fairly sure it's a technical issue. The attached image is what shows up on all of my images; it can be lighter, darker, and even a different color depending on the composition of the photo (notice how its red in the image with the car).
10-02-2020 06:50 PM
If this is showing up in the files once transferred to a computer and not just on the camera's review screen then it is most likely a problem with the image sensor or its support hardware.
10-03-2020 02:11 AM
10-03-2020 11:15 AM
You have a row of either dead or hot pixels. Basically hot pixels get too much power and over heat. Dead pixels get no power so they remain dark.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.