Windows 8 and Rebel EOS XTi

[wpgerhardt]

I had no problems using Vista but I now have Windows 8 on a new machine.  I installed software from my original disc, no luck so I went to ypur website to upload new software, Image Browser EX - I guess this is the new download utility.  Regardless, I plug my camera to the USB cable and I get the message from the EOS utility: "Camera is not recognized".  I can see the camera under my computer (Displayed as a portable device: Canon EOS Digital Rebel XTi). Why won't the software automatically download the pictures like it did with Vista (separate files by date the pictures were taken etc.)?  Do I need something else?

[Doug_E]

No, I tried to shoot a couple of new images before I tried to download each time, just to make sure.

[ebiggs1]

Just get a card reader.    Your computer may already have one built in.

[Doug_E]

Yeah, that's what I have been using.  Works OK except it requires extra steps to create an appropriately named download folder and change filenames from "IMG_XXXX" to something meaningful. Fortunately, I have a nice really nice Explorer replacement, Directory Opus, that can read the EXIF sidecar and use regular expressions to rename fhe files, so I can manage OK. I was hoping for better from Canon, though. Thanks.

[OrBlackFZ1]

I found a workaround for at least getting my digital photos from the Rebel XTi to my Windows 8 laptop.  I used a SanDisk Extreme USB 2.0 Card Reader that came with one of my cards.  (It looks like ScanDisk has obsoleted the product, but you might find one on an auction site.)

[jrhoffman75]

Canon recognizes that some computers now don't have optical drives and provides download capability for the CD contents.

This also works if the CD was lost.

[Doug_E]

Thanks! I do have the original installation CD and my computer does have an optical drive, so I could uninstall and reinstall if it came to that. But I doubt it would be any different since I'd end up with the same program, anyway.

[ebiggs1]

But maybe something went bonkers with the installation.  I would try it again.  What do you have to lose?  Nothing, right?  Of course right.  You should uninstall the old copy first, though.