06-22-2016 06:06 PM
Hi there,
I had my sensor cleaned on my canon 1200d a couple of weeks ago for the first time and i tried to use it for the first time since i got it back. The pictures are look high quality but when i look through my viewfinder, its blurry which has never happened before. Its not the dioptric adjustment and the camera isn't making any noises that it shouldn't be. I've taken a look at the mirror part and it looks fine but something obviously isn't right and i just can't figure it out 😞 please help. Feel like my only option is to take it back to the shop.
06-22-2016 06:14 PM
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06-22-2016 06:17 PM
The viewscreen is dislodged/out of alignment. You have to send it back to the shop.
06-22-2016 06:50 PM - edited 06-22-2016 07:19 PM
@kvbarkley wrote:The viewscreen is dislodged/out of alignment. You have to send it back to the shop.
I would agree with that suggestion. It is a minor, careless mistake on their part. All they had to do was test the camera.
Do not let them charge you for correcting it. The camera did not have that issue when you first brought it in to them. Did it? Even if it did have that problem, why didn't they make any mention of it, so that they could charge extra to fix it?
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