Unable to Connect EOS 4000D to Laptop

[usama265]

I am unable to connect my newly bought Cannon EOS 4000D to my laptop even after I tried with wifi disabled Can any body tell me what is the problem or if it's not compatible with laptop

[jrhoffman75]

Welcome to the forum. Mac or Windows laptop?

[HaroldBetts]

The common reasons for Windows not detecting Canon camera are: USB driver is corrupt or not updated. Install the wrong version of Canon EOS Utility software. Windows 10 not updated.

MyLowesLife

[Tronhard]

Does your laptop have an SD card slot or USB port? If it has an SD card port I recommend simply removing the SD card from you camera and inserting it into the computer, if you have a USB port, simply get a card reader and that will work fine. It should be just as fast to do, will download faster and will not drain your camera battery in the process.

[Waddizzle]

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@Kidd259 wrote:

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@usama265 wrote:

I am unable to connect my newly bought Cannon EOS 4000D to my laptop even after I tried with wifi disabled Can any body tell me what is the problem or if it's not compatible with laptop

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I couldn't get my canon to sync usb until I disabled the wifi and NFC on the camera. It was as interfering with the camera connect somehow

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I think this post is spot on the money.  I don't think you can connect to a computer via Wi-Fi, just smart devices like phones and tablets.  You will have to disable all of the wireless connectivity, enable the USB connectivity, and use a USB cable.

[Lavada]

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@jrhoffman75 wrote:

Welcome to the forum. advancedmd Mac or Windows laptop?

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It is often reported that Windows 10 computers do not recognize Canon DSLRs. This post shares 9 methods to solve the ‘Windows 10 won't recognize Canon camera’ error. Also, learn the right way to access Canon camera photos and videos on Windows PC.

[Benjamin31]

I got myself a Canon EOS 4000D last week, and when I connect it to my PC, my PC won't even acknowledge that the camera is connected. The camera has a USB mini connector which I found odd since to me this seems a bit outdated. Is there a new type of USB mini, or is it something else?

SkylightPaycard

[kvbarkley]

Nope a regular old USB-Mini. Newer cameras have USB-C

[jrhoffman75]

Are you using the cable that came with the camera? Some cables are only charging cables; the one Canon supplies is a data cable.

Is WiFi turned off?