06-21-2022 12:14 PM - last edited on 06-21-2022 12:23 PM by Danny
06-21-2022 12:24 PM
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
06-21-2022 04:15 PM
Many third party apps do not work with all Canon models. The best way to get an accurate shutter count is to send it in to Canon Service for a C&C, cleaning and checkup, and request a shutter count.
06-21-2022 08:09 PM
If you use macOS or iOS devices Shutter Count by Dire Studio might help you.
06-22-2022 10:10 AM
"The best way to get an accurate shutter count is to send it in to Canon Service for a C&C, cleaning and checkup, and request a shutter count."
This is the correct answer. You can't trust the apps that offer shutter count. They might be accurate but sometimes they are not.
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