R5 will not turn off

[kaitieb]

I updated the firmware yesterday to 1.8.1, it had not been updated in a year. The on/off switch on the camera does not work anymore. The camera only stays on. I can only get it to turn off by taking out the battery.The camera also is not auto turning off.

I have since tried reverting to 1.7.0 and it did not solve the problem.

Is this a firmware issue? Or most likely an issue with the button? My one year warranty expires literally today, if I put in a repair order will the warranty be honored. 

[jrhoffman75]

Reset the camera and clear all custom settings. If that doesn't resolve it would seem to be a camera issue. File a warranty claim. Don't know what Canon will say about honoring it, but regardless it seems like the camera needs repair.

[Waddizzle]

In addition to resetting the camera to factory defaults, make sure that the wireless settings are disabled, too.  Remove the memory card, and see if the problem persists.

[deebatman316]

To add to @Waddizzle said also remove the lens and mount adapter if used too. To see if the problem continues even with those items unmounted.