Hello! I am having a heck of a time trying to tether while shooting at corporate jobs using either my R5 or R6 wth my MAC. I have done all the recommended things including; cable change-out, updating everything. Trying different software including Canon Utility, LR, Smart Shooter (they told me to connect with a USB and not C), and Image capture. I either get a black screen on my Camera screen with a laptop + battery icon and everything gets disabled, OR I get no connection at all--as if my camera wasn't connected. Wifi works but gets easily disconnected so not a solution long term. And sometimes I get it all to work for a few minutes but then I get one of the problems described. What should I do next?
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.