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R5 Problem (sensor?)

teamravegreen
Apprentice

Hi there - unfortunate that a problem with my camera brings me here for the first time, but here I am! I suspect it's something with the sensor, but I'm unsure and can't seem to describe the issue well enough in searches to find anything like it.

The camera is about a year old and I purchased it directly from Canon as refurbished. It's been great up until a month or two ago when my problem started. I've updated firmware, tried different lenses, different camera settings, etc..

During my last usage, 45 of 241 pictures ended up this way (shooting raw). They seem to come in bursts/groups. I found that if I caught it happening after one picture, I could turn off the camera, pop the battery and turn it on again to clear it up for a bit.

Any idea what this is? What the fix is? This is soc - just converted to jpg.

p1703480194-4

Thanks,
Brandon

1 REPLY 1

Peter
Authority
Authority

I would send it for a repair if I were you.

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