04-14-2023 03:19 PM
Hi there - unfortunate that a problem with my camera brings me here for the first time, but here I am! I suspect it's something with the sensor, but I'm unsure and can't seem to describe the issue well enough in searches to find anything like it.
The camera is about a year old and I purchased it directly from Canon as refurbished. It's been great up until a month or two ago when my problem started. I've updated firmware, tried different lenses, different camera settings, etc..
During my last usage, 45 of 241 pictures ended up this way (shooting raw). They seem to come in bursts/groups. I found that if I caught it happening after one picture, I could turn off the camera, pop the battery and turn it on again to clear it up for a bit.
Any idea what this is? What the fix is? This is soc - just converted to jpg.
Thanks,
Brandon
04-14-2023 03:37 PM - edited 04-14-2023 03:37 PM
I would send it for a repair if I were you.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.