08-01-2017 01:01 AM
08-01-2017 05:11 AM
If the camera is only a few months old, then contact Canon Support, instead of a user forum.
Make sure you have a fully charged, genuine Canon battery. Make sure your battery and memory card compartment doors are closed. Make sure the rubber eyecup on the viewfinder is properly seated, too.
08-01-2017 11:32 AM
" I have bought this camera about 4 or 5 months ago ..."
It is still under warranty. Call Canon support. If there is a problem with the T5i, they will take care of it. If it is something you are doing wrong, they will take care of it.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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