08-01-2017 01:01 AM
08-01-2017 05:11 AM
If the camera is only a few months old, then contact Canon Support, instead of a user forum.
Make sure you have a fully charged, genuine Canon battery. Make sure your battery and memory card compartment doors are closed. Make sure the rubber eyecup on the viewfinder is properly seated, too.
08-01-2017 11:32 AM
" I have bought this camera about 4 or 5 months ago ..."
It is still under warranty. Call Canon support. If there is a problem with the T5i, they will take care of it. If it is something you are doing wrong, they will take care of it.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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