My canon m50 is blurry and I’m not sure why

[brian873623]

So for the last couple of days my m50 has been blurry on pictures also on video. I had never experienced this I’ve had it for about 2 years and never had this happen. I reset it to factory setting to see if maybe it was because of a setting I had changed and nothing. I’ve also tried different lenses and different modes like the automatic and manual mode and still nothing. I have also clean the lense and have not dropped the camera what’s so ever. Has this happen to anyone and if so any advice you could give me would be much appreciated.

[krahe]

Have you tried different lenses?

[rs-eos]

Sounds like you've already done quite a bit of troubleshooting.  Since it happens with multiple lenses, it sounds like the issue could indeed be the camera.

Probably should contact Canon to see about scheduling a service.

As a double-check, do the following (unless you've already done so):

• In automatic mode and either in a very well lit room indoors, or outdoors, take a photo of something with lots of detail (e.g. newspaper). 
• Ensure that the lens is on auto-focus
• Can also try Av (Aperture Priority) mode and choose an aperture of f/8
• Be sure you're far enough away so as not be hitting up against the lens' minimum focus distance.