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My Rebel T7i EOS 800D

carussell98
Apprentice
The camera will not turn on. I thought the battery was discharged, charged fully. Still won’t turn on.
2 REPLIES 2

Mark35mmF2
Product Expert
Product Expert

Hello,

This may be an internal problem in the camera, but more often it can be the battery that isn't charging properly. If you have a second battery or know of a nearby Canon retailer that has a floor model with the same battery that you can try that would be a good first step. If a new battery works then your old one needs to be replaced, but if it doesn't you would want to have one of the service centers take a look.

 

https://www.usa.canon.com/internet/portal/us/home/support/service-repair/repair?cm_sp=CSO-_-support/...

ebiggs1
Legend
Legend

"... charged fully. Still won’t turn on."

 

It is possible that the charger is faulty, too.

EB
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