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Loading pics onto laptop

Sample1
Apprentice

Hello. New here and hoping to get advice leading to solution? Have 5D MarkII and for first time my MacBook is unable to see either my camera or card reader. Have tried two different cards. I can see pics on camera, but somehow my MacBook is now not seeing pics. Took camera to work and was able to see pics on my work PC. May have to do with recent update to MacBook? Help? Thank you in advance for any and all advice. 

2 REPLIES 2

jrhoffman75
Legend

Open Image capture application and select the camera.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

Thank you very much! I am now able to see and again work with pics. Must be issue with my lap top which is preventing them from automatically being available in finder locations and LR. Will have to chase that down. Thank you again!

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