LCD screen has gone blank

[RLaCount]

I received the Rebel t4i for Christmas. It's been working great until today. The lcd screen no longer shows any information. If I press any of the setting buttons (ISO, etc), nothing shows up. It worked fine this past weekend.

[ScottyP]

It is probably just turned off. press live view and see what happens, if anything.

[RLaCount]

Thank you, but that's not it. It goes blank while I'm using the camera. I can't see my shot settings and it doesn't show the picture after I take it. I never had this problem with my Rebel xTi.

Rebekah

[ScottyP]

Will it work under any circumstances? 

Will it work (show moving pictures) in live view shooting movies? 

If you press "MENU" do  you see anything? 

If you hit the "PLAY" button can  you view photos you have taken?

[ScottyP]

Also try this:
 
1.) Press the "INFO" button on the back of the camera.  Upper Left, right next to the eye cup.  Press it repeatedly and it should cycle through the different modes. One of the modes is actually "LCD OFF", so that could be the culprit.
 
2.) Also make sure that the rubber "eyecup" padding has not slid up 1/4 inch and covered the "display off sensor" that turns the display off when you put your face up to the camera.  If that rubber eye pad (or dirt or makeup or your thumb or anything else) is covering the sensor, then the display would turn off thinking you have the camera up to your face.
 
Any help at all?

[hunter08]

There is also a 'LCD auto off' on the menu. You can Enable the auto-off or disable.

[jju]

Help!  Did you ever find the solution to this problem?  My lCD screen went blank this morning, it was working fine yesterday.  I called the support center and they had no answers for me.

[hunter08]

I am sorry, but I ended up sending mine back to get fixed. I never was told what was wrong to begin with. Luckily, it was still under warranty., Again, I'm sorry.

[cgaskamp32]

Awesome suggestion about the sensor being blocked and making the lcd screen not function.  Some makeup had gotten on the sensor and after cleaning it then it was working again!  Thanks so much because I was taking it ot the shop tomorrow and you saved the day!  Thanks again!

[ScottyP]

Good! Glad you didn't have to go through the ordeal with the shop.