EOS Utility just ain't working with Windows 7

[Dingus]

I've been reading lots of posts on the EOS Utility. There is obviously a problem with this working with Windows 7. Many many  people are having the same issue. It worked great with Windows XP.

Canon, please take note and please fix this issue.

I've read the posts and tried ALL of the fixes. None have worked so far.

So what's my problem.

I connect my 7D to my PC and the EOS Utility opens. It starts to download my images then WIndows 7's utility for downloading also opens. I select 'Start to download images' in the EOS U. The EOS Utility then disconnects/Fails.

I've downloaded and installed the latest drivers, software etc etc.

There is a problem here with Canon's software, but unfortunately I don't see Canon doing anything to fix it.

Canon. Can I pleeeeeeese have a fix from you.

[Poivre]

Hi, Can I just ask you which version of the eos utility did you downloaded to get it working. Thanks

[Dingus]

Poive.

My EOS utility is Ver 2.9.0.0

Every other device works as you say, except the EOS utility, but it's not the EOS utility that's causing the problem. It's the camera and the port.

I suspect you get the EOS starting to download, then after a few photos your camera disconnects.

It's when it starts to download that the voltage drops. The Canon camera is quite heavy on load.

Because it disconnects the voltage rises again, so the camera connects........... Now we have a repetitive circle.

[Poivre]

Hi all,

EOS Utility Software - Fix Maybe? - Could it really be this simple?

I read a tonne of post/threads here - downloaded new versions, tested leads and usb ports, anti-virus(AVG) tested on 2x pc's and nothing, so I started again with the original disc.

I installed three of the four programs that are on the disc, obviously eos utility, but I didn't install the photo-stitch or music (whether or not this makes any difference I don't know - it's just what I did).

I noticed that on the canon opening screen (not the eos utility screen) - someone has kindly put a screen shot up of it in the forum (have a look if unsure) - it has four tab/buttons on it : the one on the bottom right hand side has or in my case did previously have a eos utility icon -  click on  'general settings button' - there are action options there to choose what you wish to the program to do on start up, my was set to 'no action' - as you can no doubt now guess I changed it to open with 'eos utility' and back in the room - I mean business - try it and I hope it works.