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EOS Remote not working

Toodyt
Contributor
I have an EOS 70D and have a new iPhone 8.
The EOS Remote installs on the phone.However it does not get added to the Privacy setting and therefore has no access to download the picture except using email.

It also is not compatible with the Canon Connect app. It doesn’t detect the Camera.
1 ACCEPTED SOLUTION

Toodyt
Contributor
Ok the other Canon Camera Connect APP.
I was able to finally connect it only when I went through the complete camera setup after the app is running!
Thank you for your assistance!
Much appreciated

View solution in original post

7 REPLIES 7

Waddizzle
Legend
Legend

Click on the big red button that says “Product Support”

 

https://www.usa.canon.com/internet/portal/us/home/products/details/cameras/eos-dslr-and-mirrorless-c...

 

There s also a very brief description of the wireless capabilities.  Make sure the camera is in wireless mode, not USB mode.

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"The right mouse button is your friend."

Toodyt
Contributor
Actually I have the setup working.
TheEOS Remote App works to the point where you try to download a picture.
It Fails to download due to the app not being in the privacy settings to allow access to the Photos.


@Toodyt wrote:
Actually I have the setup working.
TheEOS Remote App works to the point where you try to download a picture.
It Fails to download due to the app not being in the privacy settings to allow access to the Photos.

Contact Canon Support.  You have a software problem, not a camera problem.

--------------------------------------------------------
"The right mouse button is your friend."

Toodyt
Contributor
I have used the remote shooting with the app.
But can’t download the pics.
I can email them because it doesn’t require the privacy permission

What file format are you using?  I think the wireless file transfers only works with JPG files, because a smart phone would not know what to do with a RAW file.

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"The right mouse button is your friend."

Toodyt
Contributor
Thanks I will keep trying to contact them

Toodyt
Contributor
Ok the other Canon Camera Connect APP.
I was able to finally connect it only when I went through the complete camera setup after the app is running!
Thank you for your assistance!
Much appreciated
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