EOS Rebel and Windows XP

[skgreenwood]

I have a Canon EOS Rebel. My computer is Windows XP. I cannot get my computer to recognize my camera. The setting on my camera is set to PTP. Please Help!! I have some wonderful pictures on my camera I need to get off! Thank you!

[Jchafitz]

Are you inputting directly through the camera?  If that isn't working, take the card out of the camera & use the computer's card slot input, (or get a card reader if your computer doesn't have one) & see if that works. 

[ebiggs1]

Which Rebel?

You did: change the setting in menu > the last icon > communication > change from PC to print/ptp. You should be able to communicate with XP.

[skgreenwood]

Thank you for all the suggestions. I did have to end up getting a card reader. I ended up calling the Support at Canon, which by the way they are extremely helpful and kind! They thought my port might be going bad. I purchased a Compact Flash card reader (key words are Compact Flash) from Amazon for 3.72 and just downloaded my pictures! Thanks again!

[Jchafitz]

Great!  Enjoy your photos.  What do I win? 

[skgreenwood]

A pat on the back:)

[ebiggs1]

“They thought my port might be going bad.”

Of course if you have a faulty computer it is not going to work. But, possibly you just need a updated driver and/or just to reinstall your CF reader port.

Because if you did change the setting in menu > the last icon > communication > change from PC to print/ptp.

You will be able to communicate with XP. 

[skgreenwood]

Oh my computer was fine. It was the port on my camera he thought was going bad - which I understand because this camera is the original Rebel. Also, my camera was already set to PTP. It still wouldn't recognize my camera. I think I mentioned that in my original post. Thanks for responding though! The card reader actually read faster than my USB cord every did!!