EOS Rebel T8i camera isn’t turning on.

[JJunior]

I have watched several youtube videos nothing has solved the problem, recently got a SD card for it and a new battery. It is still not turning on.

[BurnUnit · Accepted solution]

Well here's a few questions to get things started.

*Is the new battery an OE Canon or a third party replacement?

*What exact brand and model is the new SD card? Is it a micro SD card that requires an adapter to use in your camera? Where did you purchase the card?

*Do you have any non-Canon accessories attached to the camera? Flash, tele-extender, battery grip, etc.?

*Has the camera or lens been recently dropped, bumped or exposed to water or high humidity? Did you buy the camera new or used?

That should get the ball rolling before someone else wants to make any suggestions.

[BurnUnit · Accepted solution]

Never heard of "artman" batteries before. Most folks here are going to recommend using only Canon batteries, especially in the more Pro model cameras. Though others have had good service from Watson or Wasabi batteries. I've had good luck with Wasabis in my 60D. But there are a lot of flakey third party batteries out there on Amazon and Ebay. If the batery and charger kit seemed to be suspiciously cheap I'd steer clear of them. Do you have access to any genuine Canon batteries you can try, maybe borrow from fellow photographer?

The T8i manual shows that any SDXC card should be compatible. But the really high capacity cards, like 128gb, can sometimes be troublesome. Maybe try to use or borrow a 16gb or 32gb card if you have one available. Avoid micro SD cards that require an adapter.

What exactly came off the lens when it fell? The lens cap, a filter, the front lens element? Do you have another lens you can mount to your camera? Was it a Canon lens? Dropping the camera and/or lens is probably the biggest concern.

[shadowsports · Accepted solution]

Greetings,

BurnUnit has given good advice.  It's best to use canon brand batteries in your camera.  Many 3rd party batteries lack the safety features and do not always perform to the cameras requirements or specifications.  You should only purchase gear and accessories form authorized  Canon dealers.   Example: from Canon directly, B&H photo, Adorama or BestBuy.  Avoid Amazon marketplace, eBay or shady websites offering "good deals".  These aren't deals, and are often low quality items.  While Amazon itself is a authorized dealer, many of the sellers in its marketplace are not.  There is a lot of counterfeit gear out there.  Using these products can actually damage your camera.  Artman does not make quality products.  Its not worth it.  Enough said on that.  

Start by replacing your battery with one of known good quality.  Then re-test.  You also said the camera was dropped or fell.   There might be another issue.  Start with the battery.  If that doesn't help, there is likely other damage Canon will need to address.

Battery LP-E17

The brand and model of the memory card you selected is fine, as long as you got it from a reliable source.  

I would also suggest that you spend some time becoming more familiar with your camera 

Canon EOS T8i 

[JJunior]

Does Best Buy repair cameras? Geek squad right?

[BurnUnit]

Not that I'm aware of. And even most camera shops woudn't do onsite repairs of this type. There's just too much specialized equipment and training involved.

[shadowsports]

I'd suggest Canon for service.  Visit MyCanon to register and initiate a service or repair.  You will also receive an estimate.  

[BurnUnit]

i'm afraid stevet1 is pointing you in the right direction.The camera and lens being dropped is bad enough news. But the overheating issue just pushes things to the next level, and not in a good way. The T8i is capable of shooting good quality HD video but wasn't really designed for conttinuous video duty like Zoom conferencing or podcastng. The overheating may have stresed some electrical components or circuitry. And the shock of being dropped may have pushed the camera over the edge. Repairs costs will likely exceed the value of the camera.

Your money will probably be better spent on a more suitable, dedicated video camera if you're using it primarily for shooting video.