05-05-2021 08:04 PM
My Camera is taking pics but I cannot get the screen to boot up. There is a dim glow then it goes black in a few moments. It had been working fine but have not used it in a month or so and now this is happening. Any suggestions about what might be going on or how to correct it? I am a teacher and really use this dear device to document our activities so hoping I can get it up and running properly asap.
05-06-2021 01:00 PM
You might have a bad display.
What happens when you press the [MENU] button?
What happens when you press the [INFO] button, aka [DISP] button on some camera bodies?
05-06-2021 05:11 PM
05-06-2021 05:19 PM
Does your camera have a Q button? If so, does anything happen when you press it?
05-08-2021 11:56 AM
Its possible to have the LCD screen fail and the camera still function. You need to call Canon 1 (800) 652-2666.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.