08-26-2023 06:27 PM - last edited on 08-26-2023 09:07 PM by Tiffany
I want to sync my camera w/my phone. The app keeps saying I need to register, and I need a nickname for it, which I did these two things online. On the app, it told me I needed to do it- doesn't give me a place to do so. I can't get past that page on the app. Does anyone have any advise? Thank you, Sharon
08-26-2023 06:38 PM
We'll need more information:
08-26-2023 09:04 PM
Thank you. Next time I will be sure to add more information. I received an email from Canon, which I wasn't expecting to happen before Monday so I am going to try their instructions but may be back. ha. Thank you again. (It's a Rebel T7 and a google pixel 6 phone)
08-26-2023 06:42 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of camera you have as well as the type of mobile phone you have.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
08-26-2023 09:05 PM
Thank you. I received an email reply from Canon, which I didn't expect so quickly. I will give it a try. Thank you for replying.
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