06-22-2020 05:34 PM - last edited on 06-23-2020 12:35 PM by Danny
I am new to the community and still a newbie with cameras and need some assistance.
I have an EOS Rebel T5i.
I wanted to make a short video. It has been a few months since I recorded a video with my t5i. Today, after recording and going into edit my footage on iMovie, it says that the format is not supported. I noticed my video saved as a MOV instead of the usual MP4.
I tried converting it to an MP4 and it was still not supported. (mp4, m4v, mpeg-4 are not supported)
I have tried putting the sd card into another camera where I can connect to the canon camera connect app, and the app is saying the same thing.
I'm not sure what happened to cause this change and would appreciate some help in fixing this for the future!
I can not reply to comments, without my comment being marked as spam. :L [We think we've fixed that!]
Solved! Go to Solution.
07-15-2020 02:25 PM
I found the solution via "apple support communities".
"OK, progress comes from poking about randomly, apparently.
It appears that if you create an empty project, the files in question suddenly appear to be usable, and iMovie happily lets you import media.
That question answered it seems."
It worked for me and I am just... at a loss for words.
06-23-2020 08:22 AM
Didn't the T5i come with Canon Movie Software? It should be available for free download from Canon.
06-23-2020 09:15 AM
What version of iMovie do you have?
Can Quicktime play it?
Did you try to film another movie to see if it worked?
It looks like a corrupt file.
06-23-2020 09:35 AM
I have version 10.1.12 for iMovie on my 2011 MacBook pro:
mac OS High Sierra Version 10.12.6
Processor 2.3 GHz Intel Core i5
10 GB 1333 MHz DDR3
Intel HD Graphics 3000 512 MB
I have Quicktime Version 10.4 (928.13). It does not allow me to export into another format.
I tried changing my camera setting, updated the firmware, I recorded several more times throughout the day, and changed SD cards, yet when I look at the information it still says the format is MOV and I can not edit it on my mac or on my brothers HP through movie maker. :c
06-23-2020 12:31 PM
06-23-2020 10:06 AM
06-23-2020 04:20 PM
06-23-2020 05:37 PM
You might need to get handbrake to convert it.
06-23-2020 05:57 PM
06-23-2020 06:55 PM
T5i's record in .mov:
Strangely enough, my T6S uses the same codec, but wraps it in an MP4. Go figure.
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